If you have a long-term illness, disability, or are aged 60 or over, you may be entitled to VAT relief when buying a UDOOR®. Below we've explained who qualifies for which rate and how the process works, so you know exactly what you'll pay before you decide anything.
See prices for your band Official HMRC guidance ↗VAT relief applies to individuals who meet the following criteria. We confirm your band with you before you decide, so there's never any guesswork on the day.
You may qualify for 0% VAT if you have:
• A physical or mental impairment that significantly affects daily life (e.g. blindness, stroke, Parkinson's, dementia) • A long-term illness recognised by medical professionals (e.g. arthritis, diabetes, COPD, ME) • A terminal illness Please note: if you're over 60 but otherwise in good health, or your condition is only temporary (such as a broken bone), you won't be eligible for VAT relief at 0%, though the 60-or-over reduced rate below still might apply. At this rate, fitted Door £1,490 · Frame £990If you're 60 or older, you can benefit from a reduced VAT rate of 5%, regardless of health. No declaration or proof of condition is needed for this rate, only your age.
At this rate, fitted Door £1,564.50 · Frame £1,040If you are under 60 and do not meet the criteria above, the standard VAT rate of 20% applies. If a household member is chronically sick or disabled, the zero rate may still apply to work carried out on their behalf, so mention it when we call.
At this rate, fitted Door £1,788 · Frame £1,188Mention your situation on the free survey call, and we'll tell you which band applies.
For 0% relief, you self-certify on a standard HMRC eligibility form. No doctor's letter, no supporting paperwork, we bring the form on the day.
Your invoice already reflects your band. You pay only after the work is done, by card or Klarna.
Anyone chronically sick or disabled: a physical or mental impairment that significantly affects daily life, a long-term illness recognised by medical professionals, or a terminal illness. Being over 60 but otherwise in good health, or a temporary condition such as a broken bone, does not qualify for the 0% rate.
The reduced rate of 5% applies to anyone aged 60 or over, regardless of health, so this one needs no medical declaration.
No. You self-certify by signing a short, standard HMRC eligibility declaration on the day of fitting. No doctor's letter or supporting paperwork is required, and we bring the form.
Yes. The declaration is signed by or on behalf of the person the work is for, so if you're booking and paying for a parent or partner, they are the one who needs to meet the criteria, not you.
Tell us your situation when you book your free survey and we will confirm your band before you decide anything, with no obligation.
Pick your band on the product page and the total updates instantly, or ask us on a free survey call and we'll confirm it for you.